Linda Potere, CEO/Executive Director of MBHC

Ms. Linda Potere
LHCRM, CHCQM,
CAP, NCACII
President/CEO
 
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(888) LPOTERE
(888) 576-8373
(561) 738-4968
lpotere@mbhc.com

Millennium Behavioral Health Care
Millennium Behavioral Health Care

The One Shop Stop for Healthcare Compliance
Health Care Accreditation for the 21st Century

Clients

All of our clients have become accredited!
Each project was completed on time and within budget.
Click the links below for more details.

Testimonials
Accreditation Projects
Medical Records and Staff Management

MBHC

Testimonials

University of Miami Jackson"In a world of rigidity and inflexibility, these woman prove that a kind and loving approach gets the job done just as effectively."

 

Linda Bach, MD
University of Miami/Jackson Memorial Hospital

"The process of accreditation was one that helped us to become the best that we could be with the help of our consultants."

Aidelyn Lopez, CEO
Homestead Behavioral Clinic

"Without these women, we would have been swimming upstream with no idea of where we would end up."

Manuel Menendez, CEO
Safe Passage Community Mental Health Center

"Creative, dynamic and talented..."

Jonathan Huttner, CEO
Preferred Health Care

Florida International University

"This company made the journey pleasurable while always keeping the destination in sight."

Gale Greenberg, JD, MSW, PA
Private therapist and adjunct professor
Florida International University

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Accreditation Projects

AGP, Acquisitions, Corp

The Joint Commission Accreditation was achieved in October 2000. AGP, Acquisitions, Corp., operates three outpatient methadone clinics in Pompano, Hollywood, and Palm Beach Florida. The project was started in January 2000 with a target survey date of November 2000. The scope of the project included three sites, three program components, and forty employees. Ms. Potere was the project manager of the The Joint Commission preparation process with a staff of two. This contract has remained ongoing since the accreditation survey. Billable services have included ongoing participation the Agency's Performance Improvement Process, development and revision of policies and procedures as requested, and development of audit tools based on specific program needs regulatory acquirements.

Broward County Florida
Human Services Department, Alcohol and Drug Abuse Services

The Joint Commission Accreditation was achieved in September 1999, making this one of only twelve governmental agencies in the United States to be accredited by The Joint Commission. Alcohol and Drug Abuse Services is a division of the Human Services Department of Broward County, Florida. The project was started in October 1999 with a target survey date of August 1999. The project was completed on time and within budget. The scope of the project was five sites, four program components, and 250 staff. MBHCThe program components included a 30-bed medical detox, 100-bed residential program, day/night treatment program, and outpatient treatment programs. Broward Addiction Recovery Center (BARC) is the largest county alcohol and drug abuse in the state of Florida. Ms. Potere was the project manager of the entire The Joint Commission preparation process with a staff of three. This contract has remained ongoing since the accreditation survey. Billable services have included ongoing participation in the Agency's Performance Improvement Process, revamping of the Medical Records Systems at the Booher building, development and revision of policies and procedures as requested, development of audit tools based on specific program needs and regulatory requirements, interfaced with the Agency's management information system. Continued participation and attendance at Performance Improvement other committee meetings. Continued monitoring to ensure compliance with The Joint Commission, DCF, AHCA,and Medicaid standards and billing recoupment. This project is ongoing through 2006.

Broward County, Florida
Human Services Department
Family Success Administration Division

The Joint Commission Accreditation was achieved in October 2000, making them one of only twelve governmental agencies in the United States accredited by The Joint Commission! Family Success Administration is a division of the Human Services Department of Broward County, Florida. The project was started in October 1999 with a target survey date of November 2000. The scope of the project was four sites, five program components, and 100 staff. The program components included case management and psychotherapy for homeless services, refugee services, psychotherapy services, and emergency assistance services, plus three regional family success centers. Ms. Potere was the project manager of the entire The Joint Commission preparation process with a staff of three. This project is ongoing through 2006.

Columbia/Deering Hospital
Behavioral Health Services

The Joint Commission Accreditation was achieved in August 2000. Deering Hospital's Behavioral Health Services provided both inpatient and partial hospitalization programs. The project was started in June 2000 with a target survey date of August 2000. The scope of the project included one site, two program components, and thirty employees. Ms. Shaw was the project manager of the The Joint Commission preparation process with a staff of one.

Challenges Intensive Relapse Prevention Program

The Joint Commission Accreditation was achieved in January 2001. Challenges Intensive Relapse Prevention Program is a Full-Day and Intensive Outpatient Substance Abuse Program in Margate, Florida. This was a tri-annual survey. Ms. Potere has been an ongoing consultant for the program since the original accreditation in 1997 with a Grid Score of a Perfect 100 (See Galaxy Health Care, Inc.) This project is ongoing through 2006.

Galaxy Health Care, Inc.

The Joint Commission Accreditation was achieved in November 1997 with a Grid Score of 100. Galaxy Health Care, Inc. was a health care management company which owned a multi-site community mental health center headquartered in North Miami, Florida. Galaxy Health Care, Inc. had five community mental health centers throughout the state of Florida. The project started in January 1997 with a target survey date of November 1997. The scope included six sites throughout the state and 125 employees. Each of the five sites had two program components. Ms. Potere was the project manager of the entire The Joint Commission preparation process with a staff of one.

MBHCHomestead Behavioral Health Care, Inc.

The Joint Commission Accreditation was achieved in December 1999. Homestead Behavioral Health Care, Inc. is a community mental health center in Homestead, Florida. The project was started in May 1999 with a target survey date of December 1999. The scope of the project included one site, three program components, and twenty employees. Ms. Potere was the project manager of the The Joint Commission preparation process with a staff of one. This contact has remained ongoing since the accreditation survey. Billable services have included ongoing participation the Agency's Performance Improvement Process, development and revision of policies and procedures as requested, and development of audit tools based on specific program needs and regulatory requirements. Continued monitoring ensures compliance with The Joint Commission, DCF, AHCA, Medicaid, Medicare, and third billing recoupment.

Pathways To Recovery

The Joint Commission Accreditation was achieved in November 2003. Pathways To Recovery is an inpatient Substance Abuse Program in Delray, Florida. Ms. Potere has been an ongoing consultant for the program since July 2000. Ms. Potere and her team assisted in ongoing development of this program. This project is ongoing through 2006.

Recovery First, Inc.

The Joint Commission Accreditation was achieved in November 2003. Recovery First, Inc. is a Full- Day and Intensive Outpatient Substance Abuse Program in Oakland Park, Florida. This was an initial survey. Ms. Potere has been an ongoing consultant for the program prior to opening in July 2002. Ms. Potere and her team assisted in the entire setup and development of this program. This project is ongoing through 2006.

South Psychological & Rehabilitation Center, Inc.

The Joint Commission Accreditation was achieved in December 1999 with a Grid Score of 96 in Ambulatory Care. South Psychological & Rehabilitation Center, Inc. is a comprehensive outpatient rehabilitation facility (CORF) in Homestead, Florida. The project was started in August 1999 with a target survey date of December 1999. The scope of the project included one site and five employees. Ms. Potere was the project manager of the The Joint Commission preparation process with a staff of one.

St. Francis Community Mental Health Clinic

The Joint Commission Accreditation was achieved in July 1999. St. Francis CMHC is a community mental health center in Ft. Lauderdale, Florida. The project started in October 1998 with a target survey date of July 1999. The scope of the project included one site, two programs, and twenty employees. Ms. Potere was the project manager of the The Joint Commission preparation process with a staff of one. This contract has remained ongoing since the accreditation survey. Additional services have included ongoing participation in the Agency's Performance Improvement Process, development and revision of policies and procedures as requested and development of audit tools based on specific program needs and regulatory requirements. We provide continued monitoring to ensure compliance with The Joint Commission, DCF, AHCA, Medicaid and third billing recoupment.

The Family

The Joint Commission Accreditation was achieved in September 2003. The Family is a private psychiatric hospital in Sunrise, Florida. Ms. Potere has been an ongoing consultant for the program since February 2002, when the program opened. Ms. Potere and her team has assisted in the entire setup and ongoing development of this facility. This project is ongoing through 2006.

MBHCTransitions Recovery Program, Inc.

The Joint Commission Accreditation was achieved in August 2000. Transitions Recovery Program, Inc. is a free-standing substance abuse/eating disorder facility with residential, partial hospitalization and outpatient services in North Miami, Florida. The project was started in January 2000 with a target survey date of August 2000. The scope of the project included one site, three program components, and thirty employees. Ms. Potere was the project manager of the The Joint Commission preparation process with a staff of two. This contract has remained ongoing since the accreditation survey. Billable services have included ongoing participation in the agency's Performance Improvement Process, development and revision of policies and procedures as requested, and development of audit tools based on specific program needs and regulatory requirements. Continued monitoring ensures compliance with The Joint Commission, DCF, AHCA, Medicaid, and third billing recoupment. This project is ongoing through 2006.

Additional references are available upon request.

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Medical Records and Staff Management

Alternate Family Care

Ms. McGrath reviewed and revised Medical Record policies and procedures. She assisted with the establishment of Medical Staff credentialing process through the design of forms and procedures needed to meet accreditation. The facility received a three year accreditation on initial survey in 1999.

Atlantic Shores Hospital

Ms. McGrath has been the Medical Record Consultant since January 1998, responsible for all Medical Record functions. These include writing of policies and procedures, establishment of Clinical Pertinence auditing tools and reporting mechanisms, training employees in ICD9-CM coding and release of information, and attendance at Medical Record and Performance Improvement meetings. During the last The Joint Commission survey in 1998, with only three weeks preparation time, Medical Record policies and procedures were drafted and the delinquency rate was reduced to within standard. The facility received a score of 92 with a Medical Record score of 100. Ms. McGrath supervises a staff of five. She continues monitoring to ensure compliance with The Joint Commission, DCF, AHCA, Medicare and third billing recoupment.

Atlantic Shores at South Florida State Hospital

Ms. McGrath reviewed and revised Medical Record policies and procedures. She created the auditing tools and reports for both concurrent and retrospective review of medical records, for a The Joint Commission Medical Record score of 100. The contract remains ongoing to assist with The Joint Commission survey preparations to begin in 2001.

MBHCFocus Health Care at High Point

Since April 1999, Ms. McGrath has been acting as a consultant for both the Medical Records Department and Medical Staff credentialing a privileging. Responsible for development of the Medical Record Department which included writing policies and procedures, the establishment of Clinical Pertinence policies and auditing tools, drafting of forms for release of information and the creation of a new numbering system and the unit record. She is responsible for training employees in coding and release of information. She coordinates and records all meetings for the facility which include Performance Improvement Safety/Risk Management, Medical Executive Committee and the Board. She performs the credentialing process for 30 members of the Medical Staff. She created new appointment and reappointment applications and designed a new filing system for the credentialing process. She is responsible for reviewing and revising Medical Staff Bylaws, Policies and Procedures and Rules and Regulations which had not been completed since 1993. Focus Health Care at High Point is now preparing for a The Joint Commission scheduled for February 20001. Continued monitoring ensures compliance with The Joint Commission, DCF, AHCA, Medicaid and third billing recoupment.

Henderson Mental Health Center

Ms. McGrath has been the Medical Record Consultant since May 1997, responsible for all Medical Record policies and procedures. She assisted with the drafting of audit tools used throughout the agency. She provides guidance in issues related to the release of information, and conducts a monthly medical record meeting for all agency staff. Ms. McGrath assisted with the establishment of the credentialing process for their professional staff through the drafting of policies, procedures and forms. She participated in the last CARF survey in 1998 when the agency scored a 99. Ms. McGrath currently supervises a staff of ten, and continues to monitor to ensure compliance with The Joint Commission, DCF, AHCA, Medicaid and third billing recoupment.

Sunrise Regional Medical Center

Ms. Carol McGrath has been the ongoing Director of Medical Records and Professional Staff Coordinator since November 1996. In July 1999, the position changed to that of Consultant with continued supervision of these same areas. Responsibilities include all functions of the Medical Record Department - coding, clinical pertinence, correspondence, transcription and auditing charts for completeness. Supervision and training of four employees in the areas of coding, chart auditing and release of information. Additional responsibility for the Medical Staff includes all functions involved in the credentialing of 115 professionals. During the last two The Joint Commission surveys, Ms. McGrath was responsible for the review and revision of the Medical Staff Bylaws, Rules and Regulations and Polices and Procedures. She was also responsible for the coordinating and recording of all meetings held at the facility, and assisting with all performance improvement activities. Ms. McGrath participated in The Joint Commission surveys in September 1997 and 2000 with an outcome score of 100 for Medical Records and the Medical Staff. Ms. McGrath currently supervises a staff of five.

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