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Ms. Linda Potere
LHCRM, CHCQM,
CAP, NCACII
President/CEO
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(888)
LPOTERE
(888) 576-8373
(561) 738-4968
lpotere@mbhc.com |
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Millennium Behavioral
Health Care
The
One Shop Stop for Healthcare Compliance

Clients
All
of our clients have become accredited!
Each
project was completed on time and within budget.
Click
the links
below for more details.

Testimonials |
"In
a world of
rigidity and inflexibility,
these woman
prove
that a kind
and loving approach
gets the
job done
just as effectively."
Linda
Bach, MD
University of Miami/Jackson Memorial Hospital |
"The
process of
accreditation was
one that helped
us to become
the best that we
could
be with the
help of our consultants."
Aidelyn
Lopez, CEO
Homestead Behavioral Clinic |
"Without
these women,
we would have been
swimming
upstream
with no idea
of where we would
end up."
Manuel
Menendez, CEO
Safe Passage Community Mental Health Center |
"Creative,
dynamic and
talented..."
Jonathan
Huttner, CEO
Preferred Health Care |

"This
company made
the journey pleasurable
while always
keeping
the destination
in sight."
Gale
Greenberg, JD, MSW,
PA
Private therapist and adjunct professor
Florida International University |
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to Top
|
|
AGP,
Acquisitions, Corp
The Joint Commission
Accreditation was
achieved in October
2000. AGP, Acquisitions,
Corp., operates
three outpatient
methadone clinics
in Pompano, Hollywood,
and Palm Beach
Florida. The project
was started in
January 2000 with
a target survey
date of November
2000. The scope
of the project
included three
sites, three program
components, and
forty employees.
Ms. Potere was
the project manager
of the The Joint Commission preparation
process with a
staff of two. This
contract has remained
ongoing since the
accreditation survey.
Billable services
have included ongoing
participation the
Agency's Performance
Improvement Process,
development and
revision of policies
and procedures
as requested, and
development of
audit tools based
on specific program
needs regulatory
acquirements. |
Broward
County Florida
Human Services Department, Alcohol and Drug Abuse Services
The Joint Commission
Accreditation
was achieved
in September
1999, making
this one
of only
twelve
governmental
agencies
in
the United
States
to be accredited
by The Joint Commission. Alcohol
and Drug
Abuse Services
is
a division
of the
Human Services
Department
of Broward
County,
Florida.
The project
was started
in October
1999 with
a
target
survey
date of
August
1999. The
project
was completed
on time
and within
budget.
The scope
of
the project
was five
sites,
four program
components,
and 250
staff. The
program
components
included
a 30-bed
medical
detox,
100-bed
residential
program,
day/night
treatment
program,
and outpatient
treatment
programs.
Broward
Addiction
Recovery
Center
(BARC)
is the
largest
county
alcohol
and
drug abuse
in the
state of
Florida.
Ms. Potere
was the
project
manager
of
the entire
The Joint Commission preparation
process
with a
staff of
three.
This
contract
has remained
ongoing
since the
accreditation
survey.
Billable
services
have included
ongoing
participation
in the
Agency's
Performance
Improvement
Process,
revamping
of the
Medical
Records
Systems
at the
Booher
building,
development
and revision
of policies
and procedures
as requested,
development
of audit
tools based
on specific
program
needs
and regulatory
requirements,
interfaced
with the
Agency's
management
information
system.
Continued
participation
and attendance
at Performance
Improvement
other committee
meetings.
Continued
monitoring
to ensure
compliance
with The Joint Commission,
DCF, AHCA,and
Medicaid
standards
and billing
recoupment.
This project
is ongoing
through 2006. |
Broward
County, Florida
Human Services
Department
Family
Success Administration
Division
The Joint Commission
Accreditation
was achieved
in October
2000, making them
one
of only
twelve governmental
agencies
in the
United
States accredited
by The Joint Commission! Family
Success
Administration
is a division
of the
Human Services
Department
of Broward
County,
Florida.
The
project
was
started
in October
1999
with a
target
survey
date
of
November
2000. The
scope of
the project
was four
sites,
five program
components,
and 100
staff.
The
program
components
included
case management
and psychotherapy
for homeless
services,
refugee
services,
psychotherapy
services,
and emergency
assistance
services,
plus
three regional
family
success
centers.
Ms. Potere
was
the project
manager
of the
entire
The Joint Commission preparation
process
with
a staff
of three.
This
project
is ongoing
through 2006.
|
Columbia/Deering
Hospital
Behavioral
Health Services
The Joint Commission
Accreditation
was achieved in
August
2000. Deering
Hospital's Behavioral
Health
Services
provided both inpatient
and partial
hospitalization
programs.
The project
was started
in June 2000 with
a target
survey
date of August
2000. The
scope of the project
included
one site,
two program
components, and
thirty employees.
Ms. Shaw
was the
project manager
of the The Joint Commission
preparation process
with a
staff of one.
|
Challenges
Intensive Relapse
Prevention
Program
The Joint Commission
Accreditation was
achieved
in January
2001. Challenges
Intensive
Relapse Prevention
Program is
a Full-Day
and Intensive
Outpatient
Substance
Abuse
Program in
Margate,
Florida. This was
a
tri-annual
survey. Ms.
Potere has
been an ongoing
consultant
for the program
since the
original accreditation
in 1997 with
a Grid Score
of a Perfect
100 (See Galaxy
Health Care,
Inc.)
This project
is
ongoing through
2006. |
Galaxy
Health Care,
Inc.
The Joint Commission
Accreditation
was achieved
in November 1997
with a Grid Score
of 100. Galaxy
Health Care,
Inc. was a health
care management
company which
owned a multi-site
community mental
health center
headquartered
in North Miami,
Florida. Galaxy
Health Care,
Inc. had five
community mental
health centers
throughout the
state of Florida.
The project started
in January 1997
with a target
survey date of
November 1997.
The scope included
six sites throughout
the state and
125 employees.
Each of the five
sites had two
program components.
Ms. Potere was
the project manager
of the entire
The Joint Commission preparation
process with
a staff of one. |
Homestead
Behavioral Health
Care, Inc.
The Joint Commission
Accreditation
was achieved
in December
1999. Homestead
Behavioral
Health Care,
Inc. is a community
mental health
center in Homestead,
Florida. The
project was
started in May
1999 with
a target survey
date of December
1999. The scope
of the project
included one
site, three
program components,
and
twenty employees.
Ms. Potere
was the project
manager
of the The Joint Commission
preparation
process with a
staff
of one. This
contact has
remained ongoing
since
the accreditation
survey. Billable
services have
included ongoing
participation
the Agency's
Performance
Improvement
Process, development
and revision
of policies
and procedures
as
requested,
and development
of
audit tools
based on specific
program
needs and regulatory
requirements.
Continued monitoring
ensures compliance
with The Joint Commission,
DCF, AHCA,
Medicaid,
Medicare, and
third billing
recoupment. |
Pathways To Recovery
The Joint Commission Accreditation
was achieved in
November 2003.
Pathways To
Recovery is an
inpatient Substance
Abuse Program
in Delray, Florida.
Ms. Potere has
been
an ongoing consultant
for the program
since July 2000.
Ms. Potere
and her team assisted
in ongoing development
of this program.
This project is
ongoing through
2006. |
Recovery
First, Inc.
The Joint Commission
Accreditation
was achieved in
November
2003. Recovery
First,
Inc. is a Full-
Day and Intensive
Outpatient
Substance Abuse
Program in
Oakland Park,
Florida. This
was an initial
survey.
Ms. Potere
has been an ongoing
consultant
for the program
prior to opening
in July
2002. Ms. Potere
and her team
assisted
in the entire
setup and development
of this program.
This
project is
ongoing
through 2006.
|
South
Psychological & Rehabilitation
Center, Inc.
The Joint Commission
Accreditation
was achieved
in December
1999 with a Grid
Score
of 96 in Ambulatory
Care. South
Psychological & Rehabilitation
Center, Inc.
is a comprehensive
outpatient
rehabilitation
facility (CORF)
in Homestead,
Florida. The
project was
started
in August 1999
with a target
survey date
of December 1999.
The scope of
the project
included
one site and
five employees.
Ms. Potere
was the project
manager
of the The Joint Commission
preparation
process with a
staff
of one. |
St.
Francis Community
Mental Health
Clinic
The Joint Commission
Accreditation
was achieved
in July 1999. St.
Francis
CMHC is
a community mental
health
center
in Ft. Lauderdale,
Florida.
The project
started in October
1998
with a
target survey date
of
July 1999.
The scope of the
project
included
one site,
two programs, and
twenty
employees.
Ms. Potere
was the project
manager
of the
The Joint Commission preparation
process
with a
staff of one. This
contract
has
remained
ongoing since the
accreditation
survey.
Additional services
have
included
ongoing participation
in the
Agency's
Performance
Improvement Process,
development
and revision
of policies
and procedures
as
requested
and development
of
audit tools
based on specific
program
needs and
regulatory requirements.
We provide
continued
monitoring
to ensure compliance
with The Joint Commission,
DCF,
AHCA, Medicaid
and third
billing recoupment.
|
The
Family
The Joint Commission Accreditation
was achieved in
September 2003.
The Family
is a private psychiatric
hospital in Sunrise,
Florida. Ms. Potere
has been an ongoing
consultant for
the program since
February
2002, when the
program opened.
Ms. Potere
and her team has
assisted in the
entire setup
and ongoing
development of
this facility.
This project
is ongoing through
2006. |
| Transitions
Recovery
Program,
Inc.
The Joint Commission
Accreditation
was achieved
in August
2000. Transitions
Recovery
Program,
Inc. is
a free-standing
substance
abuse/eating
disorder
facility
with residential,
partial
hospitalization
and outpatient
services
in North
Miami,
Florida.
The project
was started
in January
2000 with
a target
survey
date of August
2000. The
scope of
the project
included
one site,
three program
components,
and thirty
employees.
Ms. Potere
was the
project
manager
of the The Joint Commission
preparation
process
with a staff
of
two. This
contract
has remained
ongoing
since the accreditation
survey.
Billable
services
have included
ongoing
participation
in the
agency's
Performance
Improvement
Process,
development
and revision
of policies
and procedures
as requested,
and development
of audit
tools based
on specific
program
needs and
regulatory
requirements.
Continued
monitoring
ensures
compliance
with The Joint Commission,
DCF, AHCA,
Medicaid,
and third
billing
recoupment.
This project
is ongoing
through 2006. |
Additional
references are
available upon
request. |
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to Top
Medical
Records and Staff Management
|
Alternate
Family Care
Ms.
McGrath reviewed and revised Medical Record policies and procedures.
She assisted with the establishment of Medical Staff credentialing
process through the design of forms and procedures needed to
meet accreditation. The facility received a three year accreditation
on initial survey in 1999. |
Atlantic
Shores Hospital
Ms.
McGrath has been the Medical Record Consultant since January
1998, responsible for all Medical Record functions. These include
writing of policies and procedures, establishment of Clinical
Pertinence auditing tools and reporting mechanisms, training
employees in ICD9-CM coding and release of information, and attendance
at Medical Record and Performance Improvement meetings. During
the last The Joint Commission survey in 1998, with only three weeks preparation
time, Medical Record policies and procedures were drafted and
the delinquency rate was reduced to within standard. The facility
received a score of 92 with a Medical Record score of 100. Ms.
McGrath supervises a staff of five. She continues monitoring
to ensure compliance with The Joint Commission, DCF, AHCA, Medicare and third
billing recoupment. |
Atlantic
Shores at South Florida State Hospital
Ms.
McGrath reviewed and revised Medical Record policies and procedures.
She created the auditing tools and reports for both concurrent
and retrospective review of medical records, for a The Joint Commission Medical
Record score of 100. The contract remains ongoing to assist with
The Joint Commission survey preparations to begin in 2001. |
Focus
Health Care at High Point
Since
April 1999, Ms. McGrath has been acting as a consultant for both
the Medical Records Department and Medical Staff credentialing
a privileging. Responsible for development of the Medical Record
Department which included writing policies and procedures, the
establishment of Clinical Pertinence policies and auditing tools,
drafting of forms for release of information and the creation
of a new numbering system and the unit record. She is responsible
for training employees in coding and release of information.
She coordinates and records all meetings for the facility which
include Performance Improvement Safety/Risk Management, Medical
Executive Committee and the Board. She performs the credentialing
process for 30 members of the Medical Staff. She created new
appointment and reappointment applications and designed a new
filing system for the credentialing process. She is responsible
for reviewing and revising Medical Staff Bylaws, Policies and
Procedures and Rules and Regulations which had not been completed
since 1993. Focus Health Care at High Point is now preparing
for a The Joint Commission scheduled for February 20001. Continued monitoring
ensures compliance with The Joint Commission, DCF, AHCA, Medicaid and third
billing recoupment. |
Henderson
Mental Health Center
Ms.
McGrath has been the Medical Record Consultant since May 1997,
responsible for all Medical Record policies and procedures. She
assisted with the drafting of audit tools used throughout the
agency. She provides guidance in issues related to the release
of information, and conducts a monthly medical record meeting
for all agency staff. Ms. McGrath assisted with the establishment
of the credentialing process for their professional staff through
the drafting of policies, procedures and forms. She participated
in the last CARF survey in 1998 when the agency scored a 99.
Ms. McGrath currently supervises a staff of ten, and continues
to monitor to ensure compliance with The Joint Commission, DCF, AHCA, Medicaid
and third billing recoupment. |
Sunrise
Regional Medical Center
Ms.
Carol McGrath has been the ongoing Director of Medical Records
and Professional Staff Coordinator since November 1996. In July
1999, the position changed to that of Consultant with continued
supervision of these same areas. Responsibilities include all
functions of the Medical Record Department - coding, clinical
pertinence, correspondence, transcription and auditing charts
for completeness. Supervision and training of four employees
in the areas of coding, chart auditing and release of information.
Additional responsibility for the Medical Staff includes all
functions involved in the credentialing of 115 professionals.
During the last two The Joint Commission surveys, Ms. McGrath was responsible
for the review and revision of the Medical Staff Bylaws, Rules
and Regulations and Polices and Procedures. She was also responsible
for the coordinating and recording of all meetings held at the
facility, and assisting with all performance improvement activities.
Ms. McGrath participated in The Joint Commission surveys in September 1997 and
2000 with an outcome score of 100 for Medical Records and the
Medical Staff. Ms. McGrath currently supervises a staff of five. |
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