Ms. Linda Potere LHCRM, CHCQM, CAP, NCACII President/CEO

(888) LPOTERE (888) 576-8373 (561) 738-4968 lpotere@mbhc.com

 

Services

• Continuous Survey Readiness. Are you ready for an unannounced survey? We don't just come in, tell you what to do, then leave. We will hold your hand and go the distance so that you are continuously ready for a The Joint Commission survey. The Continuous Survey Readiness (CSR) Program helps health care organizations focus on improvement while maintaining a state of readiness for a The Joint Commission survey.
  
  
• Management Consultation. New Program Startup including development, implementation, and accreditation. One-stop shopping with a turn key approach for start up of new programs.
  
  
• Preparation for Licensure and Accreditation Survey. Existing program policies and procedures are reviewed for compliance with application regulations and standards.
  
  
• Mock Surveys. A simulated The Joint Commission tracer methodology survey will be created addressing the standards under which the organization will be surveyed and a corrective action plan will be provided.
  
  
• Program Implementation. Development and implementation of behavioral mental health programs are provided with on-site staff training and supervision.
  
  
• Leadership Building. We train leaders using the "CATNIP" model of leadership.
  
  
• Team Building. A needs assessment is conducted with current teams within the organization and assistance is provided to the team members in developing strategies to build a cohesive team.
  
  
• Policy Development. Policies and Procedures are drafted so as to be consistent with a program's staff structure and service delivery format.
  
  
• Program Evaluation. Strategies are developed to objectively assess the extent to which anticipated program outcomes are achieved.
  
  
• Quality Assurance. Clinical chart audits and case reviews are conducted to ensure compliance with accrediting and payor guidelines and standards.
  
  
• EAP Program. Strategic diagnosis of EAP and Drug-Free Workplace programs are conducted in conjunction with training sessions, such as, 'How to manage a troubled employee," "How to develop a drug free workplace," and "Violence in the Workplace."
  
  
• Medical Records Management. Implementation and management of medical records unit.
  
  
• Recoupment of Revenue. Medicare and Medicaid corrective action plans with appeals and fair hearings for recoupment of lost revenues.
  
  
• Nursing Home Litigation Support. Including a series of assistance programs designed to address issues related to litigation and liabilities.
  
  
• Risk Management. Specialization in the areas of medical negligence/malpractice surrounding the nursing home industry.
  
  
• Grant Writing. Development and writing of federal and state grants.
  
  
• The Joint Commission Periodic Performance Review & Evidence of Standards Compliance Report. Assistance in the completion and development of the The Joint Commission Periodic Performance Review & Evidence of Standards Compliance Report.